We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call center representatives to ensure excellent customer service and satisfaction. Responsibilities: Manage and lead a team of call center representatives Develop and implement strategies to improve customer service and satisfaction Monitor and analyze call center performance metrics to identify areas for improvement Ensure compliance with company policies and procedures Provide coaching and training to call center representatives to improve performance Resolve customer complaints and issues in a timely and effective manner Collaborate with other departments to ensure seamless customer experience Prepare and present reports on call center performance to senior management Requirements: Proven experience as a Call Center Manager or similar role Excellent communication and interpersonal skills Strong leadership and management skills Ability to analyze data and identify trends Experience with call center software and technology Bachelor's degree in Business Administration or related field #J-18808-Ljbffr thryvlgbt
Volunteer: Marketing Communications Lead About The Third Place for KidsThe Third Place for Kids is a 501(c)(3) nonprofit and social enterprise creating community spaces where neurodivergent and disabled children (and their families) feel safe, welcomed, and fully understood...
Were a family in the San Fernando Valley with two beloved dogs (and a few plants that need a little TLC) looking for a reliable, caring housesitter and petsitter when we travel. Our pups are truly part of our family, so were looking for someone who will treat them with...
Job Summary: Operates magnetic resonance imaging equipment to produce cross-sectional images (photographs) of patient's body for diagnostic purposes. Under the direction of the Chief of Radiology and the Imaging Services Director, with latitude for independent judgment...
Join to apply for the Mediator and Intake Specialist - 709025 role at NewYorkCityDepartmentofConsumerandWorkerProtection .Pay rangeBase pay range: $46,503.00/yr - $53,940.00/yr. The actual pay will be based on your skills and experience - talk with your...
...over 4000 current travel RN contracts open at any given time. \n\n Genie provides travel RNs flexibility, support, top pay scale, housing and the #1 rated, multi-state health insurance coverage. \n\n Genie Healthcare carries with it a commitment to providing a...