The Customer Care Representative is responsible for handling inbound phone inquiries. It represents the organization in a personable and professional manner when assisting client’s customers with their service inquiries.
Responsibilities include:
Handle inbound calls and email service inquiries on queries such as:
o Process & status of Estimate or Supplement
o Payment Status – Rental, Tow & Property Damage
o Payment issuance
o Analyze Payments – Void and Reissue requests
o Status of Estimates, send copy, advise assignment submission instructions
o Status on deductible
o Status on Rental
o Advise status on Total Loss
o Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.
o Consistently meet and exceed goals relating to quality, productivity and net promoter score metrics
o Work in a fast pace, structured environment
Salary: $33,000 - $36,000 per year
#LI-SS3
...Join to apply for the Asset Protection Partner role at SEPHORA 2 weeks ago Be among the first 25 applicants Join to apply for the Asset Protection Partner role at SEPHORA Job ID: 268885 Store Name/Number: HI-Ala Moana (0100) Address: 1450 Ala Moana Blvd...
...Executive Director (NY) St. Josephs School for the Deaf Published 12/19/2024 - 5 months ago Location 1000 Hutchinson River Parkway... ...leader and manager as its Executive Director. Reporting to the Board of Directors and adhering to all New York State, City and...
...Job Description Job Summary Details: The School Custodian performs general cleaning duties in designated areas at a K-12 school, college or university campus environment. Pay: $16.50 per hour The pay listed is the hourly range or the hourly...
...Position Title Custodian Reports To Principal Evaluation Performance will be evaluated by supervisor on the ability and effectiveness in... ...DeadlineFLSA Status Non-ExemptEducation, Training and Experience: High School Diploma or its equivalency, required General knowledge and...
...Job Title: Adjunct Faculty, Mathematics Location: ABAC Recruiting Location Regular/Temporary: Temporary Full/Part Time: Part-Time Job ID: 280036 Job Summary ABACs Department of Science and Mathematics is home to an interdisciplinary...