Floor Manager at Luxury Day Spa Job at Woodhouse, Friendswood, TX

cWYweStwbGRmdzNVNk5UY2h6a2Fvc2NhVmc9PQ==
  • Woodhouse
  • Friendswood, TX

Job Description

Floor Manager at Woodhouse

Join our prestigious team at Woodhouse Spa as a Floor Manager, where you'll play a crucial role in delivering impeccable guest experiences at our luxury, high-end day spa. Your responsibilities will include:

  • Guest Interactions: Provide exceptional service to guests, ensuring their needs and preferences are understood and exceeded.
  • Reservation Management and Recovery: Oversee guest reservations, ensuring accuracy and timely confirmations. Handle any guest concerns or recovery situations with professionalism and grace.
  • Team Coaching and Management: Lead and inspire a team of hospitality professionals, providing guidance, training, and support to ensure outstanding guest care. Foster a positive and motivated work environment.
  • KPI Achievement: Drive the team to exceed key performance indicators (KPIs), such as guest satisfaction, revenue targets, and productivity goals.
  • Inventory Management: Manage inventory processes, including receiving purchase orders (POs), retail styling, conducting regular inventory counts, and organizing products both on the retail floor and in storage areas.
  • Retail Sales: Promote retail products and actively engage with guests to drive sales, ensuring exceptional product knowledge and styling expertise.

Qualified candidates must have prior management experience and be comfortable working on their feet for 12-hour shifts. Additional hospitality experience in high-end restaurants, spas, retail brands, hotel management, or similar fields is highly desirable.

In addition to a fulfilling career, we offer a competitive pay package, complimentary spa services, attractive retail discounts, paid vacation and personal time off (PTO), a 401K plan, and comprehensive health insurance. Join our team and be part of delivering exceptional spa experiences that leave a lasting impression.

Compensation: $17.00 - $20.00 per hour

Job Tags

Hourly pay, Shift work,

Similar Jobs

Green Mountain Electric Supply

Delivery Driver (non-CDL) - Colchester, VT Job at Green Mountain Electric Supply

 ...Electric Supply, you are the face of our company and one of the most important links in the customer service chain! This position helps drive our business by creating customer loyalty through outstanding customer service and accurate, safe, and timely deliveries of customer... 

Allied Universal

Janitor - Night Shift Job at Allied Universal

**Company Overview:**Join Allied Universal Facility Management and Janitorial Services! We're committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation ...

Health Source Group

Procurement Manager Job at Health Source Group

 ...Job Description About the Role: Were seeking an Experienced Procurement Manager to lead purchasing operations for grocery, produce, perishables, and CPG products. This role requires strong vendor negotiation, inventory management, and cross-department collaboration... 

One Medical

Virtual Physician Assistant Job at One Medical

 ...employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care,...  ...memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need... 

Super1foods

City Center - Evening Manager Job at Super1foods

Overview Kalispell City Center Super 1, 55 1st Ave E.N., Kalispell, Montana, United States of AmericaFounded in 1985, Super 1 Foods...  ...met.Contributes to store sales and profitability by effectively managing the store operations during overnight shifts, to include but not...