Job Description

Our client, In the banking industry is seeking a L3 Production Support Specialist to join their team. We’re looking for someone who can hit the ground running with minimal hand-holding. The ideal candidate is a self-starter, strong communicator, and hungry for a challenge.

** MUST BE US Citizen or Green Card Holder** 

Job Title: L3 Production Support

Location: Plano, TX or Charlotte, NC

Employment Type: Contract-to-hire

Pay Range: $45-50/hr 

Required Skills & Experience:

• Minimum 7 years of experience in production support
• Strong experience with:
• WebSphere
• Linux
• JBoss
• Kubernetes & Containers
• Splunk
• Dynatrace

• Experience supporting financial center applications is highly preferred
• Bonus: Familiarity with Glassbox
• Excellent communication skills and ability to work independently

  Responsibilities:

  • Provide advanced troubleshooting and support for production systems
  • Collaborate with development and infrastructure teams to resolve complex issues
  • Monitor system performance using tools like Splunk, Dynatrace, and Glassbox
  • Support containerized applications in Kubernetes environments
  • Participate in on-call rotations and incident management
  • Drive root cause analysis and implement long-term fixes
  • Assist in deployments and hotfixes in production environments

   

  If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

   

  About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

  ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –  Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

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