Vice President of Client Solutions Job at Emporiaapp, Boston, MA

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  • Emporiaapp
  • Boston, MA

Job Description

As a Vice President of Client Solutions, you will spearhead our strategy to drive engagement and revenue growth among market research agencies, expanding Emporia's client base and positioning the company as the premier B2B market research platform.

Emporia is a venture-backed suite of B2B Research solutions. Our award-winning flagship product, mrxCore, is a self-serve B2B insights platform that's built on nearly one billion professional firmographic and demographic records. Leveraging AI and big data, we efficiently match the right candidates with research opportunities that they are compensated for, benefiting everyone that is involved. Our platform is the centerpiece for any good B2B market research strategy, not only powering the data but also giving our customers all the tools they need to execute on their research seamlessly.

We are recognized as a highly innovative, challenger brand in the research technology space, disrupting what was traditionally thought possible with B2B market research, a space that has historically had very manual and human-driven methods.

The Role

As a Vice President of Client Solutions, you will be critical in developing, implementing, and overseeing our sales strategy targeting market research agencies. You will lead the company efforts to acquire, activate, and accelerate engagement from new and existing agencies and their clients, playing a pivotal role in cultivating our relationship with key accounts. Our Vice President of Client Solutions will be instrumental in expanding our customer base, driving revenue growth, and positioning Emporia as the go-to platform for B2B market research.

Ideal candidates will be skilled, experienced leaders with a background in agency sales, and with a proven track record in growing the customer base and driving revenue growth. We are seeking individuals who are eager to lead, develop, and optimize our sales processes. Experience working closely with or as part of market research agencies is essential, along with the ability to work cross-functionally to identify and capitalize on opportunities. You will collaborate closely with marketing, engineering, and customer success teams to align strategies and enhance the customer experience. Additionally, you will provide timely feedback to the engineering team on customer needs and potential improvements for the product, and monitor and analyze sales performance metrics to make data-driven decisions.

Responsibilities (Our critical jobs to be done)

  • Further develop, evolve, and maintain the company's sales processes and systems in Hubspot's Sales Hub Pro
  • Further develop the company's forecasting processes in Hubspot leveraging client relationships + the project team
  • Develop relationships with key client stakeholders to create champions
  • Collaborate with marketing to create and execute targeted sales campaigns, aligning with company objectives.
  • Provide feedback and insights to the product development team based on client interactions and industry trends.

Who You Are

  • You are excited to roll up your sleeves to build a world-class sales organization from scratch
  • You don't have an ego - as the company wins, we all will win
  • You are not afraid of ambitious goals and ambiguity in attaining them
  • You are excited about developing and continuously improving the company's sales processes
  • You have deep empathy for customers and are invested in serving as a trusted advisor to their business needs
  • You are an optimist with a growth mindset
  • You have a passion for meeting targets and driving growth, and enjoy combining data analysis and creative thinking to find new opportunities
  • You love working with others and being part of a world-class team
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