Lodging Front Desk Agent Job at Stratton Mountain, Lebanon, NH

cXZnMThKOVZmdzdTNjlEZGdqVWFvTUliVnc9PQ==
  • Stratton Mountain
  • Lebanon, NH

Job Description

Job Description

Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT

\n

Seasonal
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).
  • Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
  • Free or discounted multi-resort dependent season passes
  • Free or discounted IKON pass
  • Discounted golf & fitness center memberships
  • Employee childcare rates & discounted seasonal programs
  • Retail + F&B discounts
  • Friends & family tickets
  • Onsite medical clinic
  • Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
  • 401(k) plan with company match
  • Discounted tuition plan
  • Paid parental leave
  • Paid sick time, FTO, Vacation

Additional perks & benefits for year round employees

POSITION SUMMARY

The Front Desk Agent will work out of both The Black Bear Lodge and The Stratton Welcome Center. Agents are expected to ensure a warm and welcoming experience for all guests throughout their stay. Ideal candidates will be customer service oriented, friendly, proactive problem solvers and computer literate. There are full-time and part-time seasonal opportunities available for this position. This position is compensated at $20.00/hour.

ESSENTIAL DUTIES
  • Check guests in and out of Stratton lodging
  • Anticipate and take appropriate action surrounding guest issues
  • Prepare welcome packets for arrivals when necessary
  • Answer phone calls from guests; includes answering the PBX phone system
  • Provide general information about the resort
  • Administrative duties such
  • Sell select products to guests
  • Assist guests with rates and information regarding their visit
  • Additional duties as assigned

EDUCATION & EXPERIENCE REQUIREMENTS

Education:
  • Highschool Diploma, or equivalent, required

Experience:
  • Previous customer service experience, preferred

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
  • Must be 18 years of age or older
  • Strong computer literacy skills
  • Excellent communication skills
  • Ability to multitask & delegate tasks as needed

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position may be required to work evenings, weekends and holidays.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

An Equal Opportunity Employer

Job Tags

Full time, Part time, Seasonal work, Weekend work, Afternoon shift,

Similar Jobs

Boeing

Financial Analyst (Entry Level or Associate) Job at Boeing

 ...Financial Analyst (Entry-Level or Associate) Company: The Boeing Company is seeking dynamic individuals to join the Financial Analysis Team...  ...just build aircraft; we shape the future of aerospace. Our finance professionals are at the heart of this innovation,... 

HonorVet Technologies

Travel Outpatient Physical Therapist Job at HonorVet Technologies

 ...Description HonorVet Technologies is seeking a travel Outpatient Physical Therapist for a travel job in Point Pleasant, West Virginia....  ...~ Specialty: Physical Therapist ~ Discipline: Therapy ~ Start Date: ASAP ~ Duration: 13 weeks ~40 hours per week... 

Butternut Mountain Farm

Warehouse Shipper Job at Butternut Mountain Farm

 ...excellent benefits package that includes medical, dental, vision, retirement plan, disability, life insurance, vacation, and personal paid time off. We have other great perks that offer breakfast daily and fresh coffee to start your day. We are an equal opportunity... 

Honda Dev. and Mfg. of Am.,LLC

Senior Hardware Design Research Engineer Job at Honda Dev. and Mfg. of Am.,LLC

 ...goals and values align with Hondas, we want you to join our team to Bring the Future! Job Purpose ~ The Design Research Senior Engineer in the CoE Division conducts sensing for NA market and consumer trends, extract emerging technologies, formulate hypothesis and... 

StateJobsNY

Station Cleaner Job at StateJobsNY

 ...Avenue Building 22 City Albany State NY Zip Code 12226 Notes on Applying Kindly submit a cover letter and complete resume via Email to ****@*****.***. Place in the Subject line: Station Cleaner Brunswick