Overview Anticipated Hours Per Week: 15 Schedule: UW Madison Football Gamedays & Kohl Center Events, Events Based. Salary/Wage Range: Hourly $17.50 to $18.50 Number Of Positions: 13 Position Summary Join our team as a Stand Lead and take charge of overseeing concession stand operations with Levy at UW-Madison Badger sporting events. As a Stand Lead, you\'ll supervise and support a dedicated group of volunteers, ensuring efficient service and a positive experience for all guests. This role offers an exciting opportunity to lead a team in a fast-paced, high-energy environment! Key Responsibilities Lead and Supervise Volunteers: Oversee and train volunteer group members, delegating tasks based on their strengths and ensuring smooth operations. Manage Stand Operations: Ensure all aspects of the concession stand are operating efficiently, safely, and in compliance with all guidelines. Maintain Organization: Uphold high standards of organization within the stand, ensuring products are displayed properly and the work area stays clean and tidy. Guest Service Excellence: Create a positive, friendly atmosphere by interacting with guests, answering questions, and addressing concerns promptly. Compliance & Safety: Ensure adherence to food safety and sanitation standards, as well as Responsible Alcohol Service guidelines, to guarantee a safe environment. Inventory and Product Management: Monitor product availability, restock items as needed, and ensure proper merchandising of all items. Communication: Maintain clear communication with the supervisor regarding needs, staffing, or any operational challenges. Additional Duties: Perform other tasks as assigned to support overall event success and smooth operations. Qualifications Minimum of one year of leadership experience, with the ability to manage and inspire a team. Excellent verbal communication skills for leading a team and providing excellent guest service. Previous experience in food service is a plus but not required. Must be 18+ (required for alcohol service). Willingness to complete the ServSafe Alcohol Certification course. Ability to lift 20-45 lbs and remain active during event hours. Must be able to work all UW-Madison Football games and a majority of sporting events at the Kohl Center Arena. Application Instructions Please apply using the following link: Contact Org: Levy Contact: Allie Melo Waite Web: Email: amelowaite@levyrestaurants.com #J-18808-Ljbffr University of Wisconsin–Madison
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